VAUForm AssistantCustomer requests and PDF work reports
VAU Form Assistant helps independent professionals and service companies collect customer enquiries, prepare for visits and document completed work. Customers and staff describe the task in their own words and add photos; the assistant asks follow-up questions and fills in the form. You review the result and save a PDF.
You review the details before saving.
«I want to replace the kitchen window. About 120 by 140 centimetres. Here’s a photo.»
Illustrative examples · fictional data
See the process
How a conversation with a customer or staff member becomes a clear service request and report.
Endless phone calls, repeat visits and unrecorded work. These are recurring problems that cost businesses time and money. There is a solution: VAU Form Assistant. It talks to your customers and staff and prepares clear, structured service requests and reports.
Endless phone calls, repeat visits and unrecorded work. These are recurring problems that cost businesses time and money. There is a solution: VAU Form Assistant. It talks to your customers and staff and prepares clear, structured service requests and reports.
In VAU Form Assistant, you create a request template defining what information to collect, what to pay attention to and what the finished document should look like. Then simply send your customers the links.
VAU Form Assistant talks to the customer, asks the right questions, clarifies the details and points out important things to pay attention to. For the customer, it's just a normal conversation or chat.
You receive a completed request with a clear description of the job, the customer's preferences and photographs. This lets you see straight away whether the job is right for your business and prepare a proposal for the customer.
A structured request helps your staff member understand the job in advance and prepare more thoroughly for the site visit.
Once the work is complete, VAU Form Assistant helps the staff member prepare a report and record the materials used and any additional work, so nothing is overlooked.
VAU Form Assistant helps you avoid spending time on unsuitable enquiries, reduce mistakes and unnecessary visits, and avoid losing money on unrecorded work.
Visits without a job, repeated paperwork and extra work beyond the agreed scope.
Example of annual losses
€2,400
€200/month × 12
per year if 4 free visits without a job recur every month
Hypothetical time and travel cost, not market statistics or a promise of savings with VAU.
Per month: 4 × (1 h × €30/h + €20 travel) = €200.
Example of annual losses
€1,800
€150/month × 12
per year if 5 hours of repeated work recur every month
Illustrative calculation, not a market-average rate or a promise of savings with VAU.
Per month: 15 minutes × 20 jobs = 5 hours. At €30/hour, that is €150.
62%
of respondents are regularly asked for work beyond the original booking
Add the scope and price to your form. Discuss them with the customer before starting.
Simply Business · United Kingdom · 408 participants · May–June 2026.
The same report estimates an average of 1.8 hours a week spent on unpaid extra work.
Sources checked:
Recommends recording agreements in writing and checking that invoice items match the offer.
Guidance for home renovations covers written descriptions, costs and additional work. It applies to the Madrid region.
01 · Create forms
Import your PDF, DOCX or a photo of a form, or describe it to the assistant. Check the fields and save a template to use again.
Watch the video in the guide02 · Fill PDFs
Dictate or type the details and add photos. Review the document, make corrections and save the PDF.
Open sample PDFOpen the example to see observations and photos in a completed document. It illustrates a result; your own form needs its own review.
Illustrative examples · fictional data03 · Customer requests
Send your questions by link. Get the customer’s answers and photos, review the request in My jobs and decide what to clarify before visiting.
From a customer request to a technician brief
Watch the video in the guideAgree the visit terms before travelling. Gather the details your technician needs to prepare.
In My jobs, choose “Ask the customer for details”, then “Prepare a task for a technician”. Review the draft before sharing it.
Open My jobsCreate questionnaires and surveys, view response charts and analyse answers in Google Sheets. Official product guide
Consider VAU when you need to turn voice notes and photos into a work report, review the content and save a PDF.
Turn a PDF into an online form, then use the responses to fill the PDF. Official product guide
Try VAU with your own template if you want to fill it with voice, text and photos, review the content and reuse the template.
Offers AI-assisted field entry using voice and photos. Official product guide
Voice input is available in several tools. Try an existing template in VAU, review the result and save a PDF; compare that workflow with your actual needs.
VAU Form Assistant
Choose a business, explore a completed example and try the same form yourself.
This is the result you receive
Send a link to the customer. They describe what they need and add a photo. You see the full request and discuss an indicative price before visiting.
Collect the task, location, photos and relevant details before travelling. With a clearer enquiry, you can discuss the scope and an indicative price with the customer by phone and decide whether a visit is useful.
Before-visit checklistUpload your PDF, DOCX or a photo of a form, or describe the form you need. Review its fields and save it for future jobs.
Create a form you can use again.Dictate or type the results of the work and add photos. Review the filled-in document, correct the details and save the PDF.
Fill your PDF with voice, text and photos.No. The examples cover electricians, appliance repair, windows, plumbing, cleaning, heating and other services. The form is adapted to the information your business needs.
From a customer’s request to your next action.Record changes, quantities, materials and photos in the job document. Discuss the additional scope and price with the customer, then include the agreed work in the final report.
Fill your PDF with voice, text and photos.No. The €2,400 and €1,800 figures are illustrative annual costs calculated from the stated assumptions. Industry surveys are cited separately. Your potential savings depend on your own jobs, time and costs.
Before-visit checklist
Check the description, add missing information and confirm the result.VAU FORM ASSISTANT
Bring your form, add the details and check the PDF. See how the process fits your work.
Try with your documentPlans